Insurtech MGA Loadsure has been awarded Delegated Claims Administrator (DCA) status by Lloyd’s. DCA status allows Loadsure to bring claims handling fully in-house, ensuring that clients have direct access to dedicated Loadsure claims adjusters.
This coveted recognition acknowledges the significant effort that Loadsure has put into its claims service, enabling it to offer an in-house claims team to its partners and clients. Delivering on its claims promises is a point of honour for Loadsure, which recently settled a claim in less than 10 seconds. Direct access to the in-house team is set to further improve the claims processing time, enhance the accuracy of claims handling and improve customer satisfaction.
Loadsure CEO and Founder Johnny McCord said: “This is a huge endorsement for us. DCA status is a high accolade – especially for a fast growth business like Loadsure. Lloyd’s granting us this is a major achievement for the company, further validating us as an Insurtech MGA to be reckoned with. We believe this milestone will mark a major turning point for the market as well – showing the insurance industry’s increasing appetite for technology enabled solutions from organisations like Loadsure.”
Justin Murphy, EVP, Claims, added: “Since our founding in 2018, Loadsure has always strived to be at the forefront of speed and efficiency when dealing with our customers’ claims. We are determined to be as effective and advanced in our claims service as we are across all of our business where we leverage high resolution data, AI and automation to provide accurately priced freight insurance and risk analysis. Our new DCA status is recognition of Loadsure’s ongoing commitment to exceptional service.”